The Whitehall Houston

This was our first time staying at Crowne Plaza Hotel Houston Downtown and the experience was very delightful. We would definetly recommend the hotel to family and friends and we will definetly stay here again.

The shuttle ride to the concert, resturant in the hotel and valet.

That I didn't get an email reminder, I lost my reservation dates and had to call over Houston to find out that I missed my reservation show time. I lost out on $139.00 for a no-show. The Sheraton has this service and I think if you had this same customer service or better your guest will feel more welcome at your Hotel.

Great hotel

Hotel staff was super excellent. Smily, kind, helpful and reliable. I value provision of complimentary newspaper and bottle of water.

I wish I could have more variety of breakfast menu, or daily variation.

It was very peaceful. The room was so comfortable and beautiful.

Old fashionned hotel

Old and not clean ! Very expensive 250 usd for such an old Hotel...

Reception staff

Will be fine to remove the bucs from the room

Somewhat of a convenient, or close location to downtown Houston.

Older hotel, air conditioner did not work well.

Arrived august 20th at 2pm and was greeted by two gentlemen at the front desk who are the reason why we think the crown plaza downtown was the best choice for us.They were very professional and friendly and informative of the services of the hotel. I have nothing but praise for these two men.

Easy location.

Overall hotel experience was not bad but, rather bland and disappointing.

The staff was accommodating and friendly throughout the entire stay.

Rooms were a little small and some of the electrical outlets did not work.

Front Desk, Travel Guide, Room Design, Breakfast (!)

Not free parking

It was a very nice hotel. The room was beautiful and clean. It had everything anyone would need. It was close to the Minute Maid Park, which is why we came to Houston.

We were having to use the service elevator as #1 had sporatic service and 2 was inoperative. Vending and ice machines on floors 3, 4 and 5 were out of service. However the staff and support staf were oustanding.

Love the staff. They were all very helpful. They even gave my friends a ride to a concert even though they were not guests. Great stay and a very nice clean room. Booked it online with no problems.Really had a great time.

Just wish they had a hot tub.